Ha relatos de pessoas a ficar com contas do hushmail desactivadas e terminadas devido a não serem respeitados os termos de uso do serviço. Abaixo está um email enviado pela Hushmail a explicar a conta desactivada ao antigo utilizador.
> Dear Sir/Madam,
> Thank you for your phone call and email.
> Our Abuse Team is currently cooperating with RCMP “E” Division and
> We regret to inform you that your account has been terminated following
> investigation by our Abuse Team into connection with the supply or
> distribution of scheduled drugs and misuse of Hush communications.
> For additional information, please refer to:
> “If there is any indication that you are using your account for illegal
> activity, your account will be terminated immediately and without
> notice. Activities that are absolutely not tolerated include the
> purchase or sale of substances that are illegal in many jurisdictions.”
> Network Operations
> Hush Communications